Tuesday, Oct. 11 from 1:00 pm - 5:00 pm

• Customer Service PreConference Intensive: Trust and the Science of Influence, and Burnout and Resiliance
• Regulations, Policy and Governance Update: 2022’s Hottest Healthcare Headlines Impacting Community Health Centers
• Recruitment & Retention PreConference Intensive: The Healing Imperative: Advancing Human-First, Justice-Based Workplaces
  • The Healing Imperative
  • Advancing Human-First, Justice-Based Workplaces​
• Dental School Sealant Program

Wednesday, Oct. 12 from 8:00 am – 9:15 am

• Dental Workforce Landscape and State-Level Solutions Panel
• Silent Killers: Hepatitis B & C: Clinical Indications in Primary Care and Integrating Treatment at Health Centers
• Physical Therapy in a Health Center: Another Piece to a Successful Team
• Factors Influencing Health Equity Among Community Health Center Patients
• Developing Leaders that Exemplify and Prioritize a Culture of Wellness
• Are You Coding to Reflect Actual Services Provided?
• Increasing Access to Care by Leveraging Technology and Artificial Intelligence While Ensuring an Optimal Patient Experience
• Build Your Brand with Community Outreach Strategies

Wednesday, Oct. 12 from 1:45 pm – 3:00 pm

• Putting the Mouth Back in the Body: How and Why to Set Up Successful Dental Integrations with Medical and Behavioral Health Services
• Shifting from Assessment to Action for Age-Friendly Care through Collaborative Partnerships
• The Importance of Integrated Addiction and MAT Services in Primary Care
• Your Analytics Roadmap: Discovering and Achieving Your Healthcare Analytics Goals
• Leveraging Marketing Campaign Strategies to Attract – and Keep – Talent
• Equipping Your Board and Health Center Leadership for Sound Governance Decision Making
• Advocacy Matters: How to Integrate Advocacy into Your Organization
• Strategies for Supporting a Thriving CHW Workforce

Wednesday, Oct. 12 from 3:15 pm – 4:30 pm

• Back to the Future: Reestablishing Dental Program Sustainability
• Innovations in Diabetes Management Panel
• Early Identification and Intervention for Youth with Psychosis in Pennsylvania
  • Handout 1
  • Handout 2
• You can survive a HRSA OSV!
• Educating the Future Public Health Workforce While Addressing Needs Today
• Risky Business: Understanding Hierarchical Coding Categories Scores and Its Impact on Your Bottom-Line
• A Health Center Approach to Future Information Systems Planning and Heightened Cyber Security
• All things Medicaid: Physical HealthChoices and the End of the Public Health Emergency

Thursday, Oct. 13 from 8:15 am – 9:15 am

• Addressing Stigma in HIV care: Examining the Ethical Conundrum for Some vs Solutions to Eliminate the Sting of Perpetuating Exclusions to Optimal Care
• Plenary: Pennsylvania State Update
• Unconscious Bias: How to Recognize in Self and Other and Rework it Together

Thursday, Oct. 13 from 9:30 am – 10:45 am

• Mitigating Risk through Quality Credentialing and Privileging
• Share the Care: Using Ambulatory Nurses to Improve Patient Access & Outcomes
• Referral To Treatment for Substance Use Disorder Related to Opioid Use
• Mobile Dental Unit/Serving the Community
• Technology as an Influencer on Workforce Development
• Financial Trending from COVID-19 and Beyond
• Equitably Extending Our Reach: Employing Community Members to be Our Hands and Feet in the Communities We Serve
• Improving Affordability and Access to Care through Federal and State Policy Solutions

Thursday, Oct. 13 from 11:00 am – 12:15 pm

• Timing Is Everything: Credentialing & Provider Enrollment Coordination
• Empowering Eagle Eyes on BMIs…Obesity as a CHC Public Health Gateway
• Neuropsychiatric Manifestations of Long COVID
• The Road to Mobile Health Care
• Effective Retention Strategies for Today’s Workforce
• 2023 MPFS Proposed Updates & Good Faith Estimates
• Photography 101: Take High-Quality Photos with Your Phone or Camera
• Increasing the Outreach and Enrollment Return on Investment

Thursday, Oct. 13 from 1:45 pm – 3:00 pm

• Taking Control of the Message in the Media
• Clinical Workflows: Development and Implementation
• Enhancing Leadership and Workforce Efforts Through a Strengths-Based Leadership Approach